We want you to enjoy our SeaMoss Blends products to the fullest! Here are the most common questions we receive from our customers.
How much sea moss should I use?
As a dietary supplement, we suggest mixing 1 - 2 tablespoons daily for ideal taste and benefits.
Does sea moss gel need to be refrigerated?
Yes. When your gel arrives, it may have become warm during the shipping process. Please don't worry! Sea moss is essentially gelatinous rock and does not age like normal food products. For best results and optimal consistency, refrigerate overnight before opening and keep refrigerated between uses.
How long will my sea moss gel stay fresh?
Our experience is that refrigerated sea moss gel will stay fresh for up to 4 weeks. Our fruit infused gel will stay fresh up to 1 week. Our smoothies should be consumed within 5 days. Sea Moss gel frozen, can last from up to 6 months.
Where does your sea moss come from?
Our sea moss is sustainably sourced from the Caribbean.
Is sea moss good for pain?
Yes! Applied topically and taken internally, Sea moss is a great pain reliever. Our infused varieties further enhance the healing benefits. Learn more!
What if I have a problem with my order?
If you are unhappy with your purchase for any reason, please contact firstname.lastname@example.org within 24 hours of receiving your order. Please note that due to the consumable nature of our products, we do not accept returns or exchanges of any kind. We are happy to resolve any issues or concerns with a full replacement, if warranted.
All perishable items should be refrigerated immediately upon arrival to guarantee freshness and optimum shelf life.
How long is shipping?
There is a processing time of up to 7 days as all items are made fresh to order. If you select ICS Next Day for shipping, this applies once the order has been processed and shipped.